After struggling to search out non-irritating braiding hair for a protective style in preparation for a vacation, Osahon Ojeaga ordered from a higher-quality brand online. Or so she thought.
“My scalp was on fire,” she told ESSENCE, admitting she’d turned to the web to buy the hair after failing to search out a beauty supply store in her Silicon Valley neighborhood that catered to ethnic hair types. “It was a extremely terrible experience, not only due to the hair itself, but the client service was poor as well.”
That was the straw that broke the camel’s back.
“It was identical to, what? We don’t deserve this. I can do higher than this,” she said. “I’m just going to...
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