All brands and retailers want to ascertain a dialogue with their customers — but Sephora wants to advertise one amongst themselves.
Today will see the launch of a latest platform, the Beauty Insider Community, with which Sephora encourages communication between its fans. The digital experience is now continue to exist Sephora’s app and sephora.com, with additional features rolling out Aug. 22.
The retailer already has maintained several community platforms on sephora.com to this point — from BeautyTalk to Beauty Board and rankings and reviews — but that is the primary time community-centric initiatives might be aggregated in a single place, in accordance with Mary Beth Laughton, Sephora’s senior vp of digital. Additional features include Beauty Matches, which filters photos and reviews by users...
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