Carol Hamilton let loose a yelp of surprise when she learned she would oversee the opening of L’Oréal USA’s first major West Coast office not removed from the Pacific Ocean in Southern California.
It was October 2020, and the COVID-19 pandemic had been raging for six months. On the Latest York City restaurant where she was lunching along with her boss, the gang was sparse with only five tables occupied. Her latest task seemed daunting but intriguing. Lead the creation of a 120,000-square-foot space in a dilapidated warehouse in El Segundo, a little bit seaside town just south of Los Angeles International Airport, that might include a 25-acre campus.
The challenge was to design a latest office space attractive enough to coax employees...
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