A gaggle of retail’s top leaders turned up Thursday on the second day of Goldman Sachs twenty ninth annual Global Retailing Conference to defend their turf, point to opportunities and acknowledge — type of — just how scary the patron landscape is.
From a deep dive on e-commerce penetration from Shopify to a take a look at the promotional environment from Macy’s, the day’s sessions made clear that the industry feels well prepared, but that the changes will keep coming within the second half.
Here, some key takeaways.
When the pandemic hit, locked-down consumers logged on — spurring an e-commerce boost that appeared to fade as stores opened back up.
But Shopify president Harley Finkelstein said the digital dynamic has indeed modified.
“But in the event...
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